All too often those of us in IT just want the problem fixed so we can go onto the next issue. That kind of mentality guarantees we’ll face the same issues over and over again. Always hold a post-mortem after the fact to determine: What went wrong? What could we have done better? Is this […]
[ALERT] New And Scary Double-Ransomware Whammy Sophos reported on one of the more scary ransomware strains seen lately. It’s called Goldeneye and encrypts the workstation twice: both the files and the Master File Table (MFT). It’s a phishing attack with two attachments. One is a PDF and the other an Excel file. The Excel file […]
Removing Malware from Windows 10 When it comes to your personal computer, few things are more insidious than malware. Fortunately, every PC running Windows 10 has at least one application trying to protect it from the pain and suffering of a malware infection. It is called Windows Defender. But sometimes, malware can outsmart Windows […]
A newly revealed malware that has been in use since at least the beginning of this year has been dubbed a “bootkit,” for its ability to infect a computer at the most fundamental level, running when the computer boots to actually load before the operating system itself. It’s part of the widespread “Nemesis” malware suite, and while it is currently aimed […]
How to fix and improve your ADSL at home From: http://mybroadband.co.za/news/adsl/137504-how-to-fix-and-improve-your-adsl-at-home.html If you’re experiencing slow ADSL or intermittent drops in connectivity, try these solutions before dealing with a call centre. By Jan Vermeulen – September 7, 2015 74 Comments Free Email Newsletter Subscribe Internet connectivity problems on an ADSL service can be caused by multiple issues, often making […]
A virus is a computer program written by someone presumably with the intent of spreading and causing grief. Like a human virus, a virus makes the infected computer “sick”: it causes poor performance, crashes, lost files and data, or more. Also like a human virus, a computer virus replicates itself – just as you […]
One weird thing in Windows troubleshooting is that Microsoft wants software developers to use MSI as the installation method. At the same time, it says on their documentation that if you run into problems after installing some software, you should boot into Safe Mode and uninstall it. The weird part is that Safe Mode in […]
There are times when your PC will not boot up reliably. Then again these days it’s quite common to come across an XP PC that suddenly will not boot up at all. A visit to a technician is probably called for. Hoewever, if you must try and repair the PC on your own… Check if […]
The reality is that IT support is a service game. When choosing a provider, their relationships with software and hardware vendors and manufacturers are important, as is the quality and skills of their support and engineering teams. But unless the provider has a true service focus, you won’t see the reliable systems and support you […]